This is remedied quite easily, in one of two ways:
Palm Units are designed to interact with a desktop computer and
will back up or restore all the Palm data when doing a
"hotsync" with the the desktop. Thus, if
a previous hotsync had been executed successfully, say after the last match
of the previous season, and the Palm Desktop software is still intact with all
the necessary installation and hotsync backup folders, then
one need only intitiate a new hotsync. On the Palm Desktop software, highlight
the Palm User name that was used previously and execute the hotsync,
as usual. All backup data, including Palmcricket, archived matches, saved teams
and correct registration status will
be restored to the Palm. Date and time may need to be corrected. It is
also a good idea to recalibrate the digitizer, using the built in Palm Preference
If no previous hotsync was done, or the Palm Desktop software and/or backups were
removed from the desktop computer, then this can be treated as a new installation.
Install the Palm Desktop software from the CD supplied with the Palm. Then
download the latest version of Palmcricket from the Palmcricket download page and
follow the instructions as outlined under
If the battery expires, then all programs and data (except
built-in Palm software) are lost on the Palm, unless the model
is one of the latest models such as the Tungsten E2, where information
is retained permanently in "flash-ram" memory.
the registration code into the Palm, ensure that
the match status is "Not started" by completing and resetting the
current match using the Stop/Start button. The register button under
Utils is only visible when the match status is "Not started".
It's a good idea to get into the habit of archiving
score-sheets on the Palm using recognisable match names, and then
hotsyncing with a desktop unit directly after completion of every
match to create an up-to-date backup.
Thereafter, if the battery expires,
one can restore everything to the Palm in 5 minutes, merely by doing a hotsync.
After a hotsync, the Palmcricket Viewer software can be used to
print or copy the score-sheet on the desktop computer, directly from
the back-up folders, without having to use the Windows Explorer for navigation.
Where a school or club uses more than one Palm,
it's also useful to have everyone do a
weekly hotsync with a designated central desktop computer.
The Palm Desktop software will recognise the Palms separately,
based on the Palm User
Names. Score-sheets should be copied from the Palm backup folders to a
central location on the desktop or network. Palm back-up folders are not
ideal for permanent storage of score-sheets, since the backed-up
information may change after every hotsync.
A suitable central store of matches can be used to keep a permanent
record of all score-sheets, per team. With P-Viewer
one can create web pages directly from these score-sheets,
for publication on a web-site.
The Palmcricket registration code will only work if the Palm was
set up with the correct Palm User Name.
To change the Palm User name on a hand-held, use the Palm Desktop's
menu option Tools-Users. Click on the current name and rename it, as per the example
below. Make sure to close the Users pop-up window, then do a
hotsync with the Palm. This will change the Palm User name on the Palm
to the new name.