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The Palmcricket registration code issued will only work if the
handheld was set up with the correct Palm User Name supplied during purchase.
To change the Palm User name on a hand-held, use the Palm Desktop's
menu option Tools-Users. Click on the current name and rename it, as per the example
below. Make sure to close the Users pop-up window, then do a
hotsync with the Palm. This will change the Palm User name on the Palm
to the new name.
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